PiggyBank: Money Back — Privacy Policy

Last updated: June 15, 2026

PiggyBank is a gambling-recovery and self-protection app. This policy explains the limited information we store to run your account and subscription, the recovery progress we back up to your account, what stays only on your device, and how the app's protection features work.

Information we collect

Information we store to operate your account and subscription:

• Account / sign-in information — your email address and the sign-in method you choose (email, Apple, or Google).
• Purchase and subscription information — needed to manage your entitlement status, billing support, refunds, fraud prevention, tax, accounting, and app-store compliance.
• Support messages — information you choose to send us when you request help.
• Creator-code attribution — if you enter a creator or referral code, we store the code and the account identifiers needed to attribute your subscription to that creator.

Recovery progress we back up to your account (signed-in users)

When you are signed in, PiggyBank backs up your recovery progress to your account so you can restore it after reinstalling the app or changing devices. This includes: your quit date and recovery start date; clean-day and streak statistics; your daily gambling amount and currency; savings goals and personal promise; nickname and avatar; the gambling types and triggers you selected; your self-assessment answers and result; program progress and completed lessons; your urge logs; your relapse records; and your relapse reflections (including the notes and text you write).

Information that stays only on your device (not uploaded to our servers):

• journal entries;
• debts and money-allocation records;
• reminders and notification settings;
• gambling-protection / website-blocking settings;
• loved-one sharing settings;
• other app settings and preferences not listed above.

If you delete the app, this on-device information is removed with it.

How we use information

We use the information we store to: provide and maintain the app and your account; process and support your purchases and subscriptions; respond to support requests; attribute creator codes; prevent fraud and abuse; maintain security; and comply with legal, tax, accounting, and app-store obligations.

Recovery Progress Backup

To protect your recovery history if you reinstall the app or change devices, PiggyBank backs up your recovery data to your account when you are signed in. This includes your quit date and recovery start date, clean-day and streak statistics, daily gambling amount and currency, savings goals and personal promise, nickname and avatar, the gambling types and triggers you selected, your self-assessment answers, program progress, urge logs (including intensity, triggers, emotions, and coping strategies you record), relapse records (including dates, amounts, and notes you write), and relapse reflections (including the text you write).

Why we store it. Your recovery progress is backed up solely so it can be restored when you sign in to your account. It is used only to operate the app and restore your progress. We do not use it for advertising, and we do not sell it.

Where it is stored. Backups are stored with our infrastructure provider, Supabase, on servers in the European Union (eu-west-1). The data is encrypted in transit and encrypted at rest by our provider, and access is restricted to your authenticated account.

What is not backed up. Your journal entries, debts and money-allocation records, reminders, gambling-protection settings, and loved-one sharing settings remain on your device only.

Retention and deletion. Your backup is kept for as long as your account exists. Deleting your PiggyBank account permanently deletes your recovery progress backup. You can also contact us at office@mehayom.info to request a copy of your data or its deletion.

Not a medical service. PiggyBank is a recovery-support and self-protection app. It is not a medical device and does not provide diagnosis, treatment, or clinical advice.

Analytics & tracking

PiggyBank does not use third-party analytics, advertising, or tracking SDKs, and does not track you across other apps or websites. We do not show ads. Limited technical logs may be generated on your device to help the app run; they are not used to identify or track you.

On-device gambling protection

PiggyBank offers an optional feature that helps keep gambling websites out of reach. You choose whether to turn it on.

• On iOS, this uses Apple Screen Time / Family Controls, with your on-device permission, to limit access to gambling websites.
• On Android, it uses a local, on-device filter (via the VPN permission) that checks website requests against a gambling block list on your device. This is not a remote VPN — your traffic is not routed through PiggyBank servers.

For this feature, PiggyBank does not collect, store, sell, or share your browsing history, DNS requests, blocked-site attempts, or the websites or domains you visit. The filtering is designed to run locally on your device. Protection is best-effort and user-controlled — it can be paused or turned off at any time, and it is not guaranteed to block every site. We encourage you to keep your own personal and financial safeguards in place as well.

Camera

The Panic / urge-support screen can show a private, on-device "mirror" using your front camera to help you pause during an urge. This image is shown live only — it is never recorded, stored, or uploaded — and the camera is not used anywhere else in the app.

Purchases and subscriptions

PiggyBank Premium is an auto-renewable subscription sold through the Apple App Store or Google Play. Subscriptions auto-renew unless canceled at least 24 hours before the end of the current period. You manage or cancel a subscription in your Apple App Store or Google Play account settings. Purchases and entitlements are processed through the app stores and RevenueCat. Deleting your PiggyBank account does not cancel your subscription — you must cancel it in the store.

Service providers

• Supabase — account authentication, database, and backend functions (account-linked data such as sign-in, subscription records, creator-code attribution, and your recovery progress backup).
• RevenueCat — subscription and entitlement management.
• Apple App Store and Google Play — purchases, billing, and platform compliance.

These providers process information only as needed to provide their services or to meet legal and compliance obligations.

Retention

We retain account and purchase information for as long as needed to provide the app, support your account, comply with legal or platform obligations, resolve disputes, prevent fraud or abuse, maintain security, and keep records required for tax, accounting, transaction, or compliance purposes. On-device data remains on your device until you delete it or remove the app.

Account deletion

You can request deletion of your PiggyBank account and associated data in the app (Profile → Delete account) or from our public account-deletion page: https://piggybankmoneyback.com/account-deletion/. When you delete your account, we delete your account and the account-linked data associated with it. For legal, tax, accounting, and fraud-prevention reasons, certain purchase and transaction records may be retained in a de-identified or limited form as required. Deleting your account does not cancel an active subscription — cancel that in your App Store or Google Play settings.

Your choices

You can review or update your information in the app, turn protection on or off, and request account deletion as described above.

Children

PiggyBank is intended for adults and is not directed to children.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

Contact

Questions? Contact us at office@mehayom.info.